Exciting news! We raised a $12M Series A! Read the full announcement here
Customers

Teams love Unwrap.

See how Unwrap helps teams turn customer feedback into breakthroughs. We'll let our customer stories do the talking.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Apps
Product

From feedback overload to focused strategy: Firstup’s winning formula

Read what happened when Firstup.io recognized they needed to change how they manage customer feedback—and why they chose to partner with Unwrap.

Read case study
2024-12-12
Apps

Users spoke, Citizen listened: Tuning in to customer feedback to improve app experience

When Citizen brought all their customer feedback data into Unwrap they could quickly identify patterns and build data-backed product roadmaps.

Read case study
2024-10-24
Travel
Customer Support

Zipcar shifts gears with Unwrap: Assessing thousands of NPS responses to improve member experience

Zipcar partners with Unwrap to automatically categorize and prioritize their customer feedback. Read their story—and get inspired—today.

Read case study
2024-09-16
Energy
Product

How Sunrun 10x’ed actionable insights from customer feedback

Sunrun struggled to extract actionable insights from customer feedback. With Unwrap, they increased their ability to identify and act on key trends by 10x. Now, they make smarter, data-driven decisions that improve customer experience.

Read case study
2024-08-08
Tech
Voice of the Customer

How Leonardo.ai does more with less using AI insights

Leonardo.ai wanted to move fast without scaling its support team. Unwrap helps them categorize and prioritize customer feedback efficiently, so they can improve their product with fewer resources.

Read case study
2024-08-05
Tech
Product

How GitHub's Copilot team automated their entire customer feedback analysis process

GitHub’s Copilot team needed a way to automate customer feedback analysis at scale. With Unwrap, their team can quickly identify top user needs and improve Copilot faster.

Read case study
2024-08-05
Apps
Customer Experience
Customer Support
Energy
Product
Tech
Travel
Voice of the Customer

Discover what matters most.

Book a demo to unwrap what matters to your customers, so you can build what they'll love.

Book a demo
Book a demo