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Unwrapped Ep. 6, Kevin O'Connor
Unwrapped Ep. 6, Kevin O'Connor

Well-versed in building and investing in successful companies, Kevin talks about what qualities are most associated with a successful entrepreneur, establishing company culture, and how he evaluates new investments.

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Unwrapped Ep. 5, Amon Wong
Unwrapped Ep. 5, Amon Wong

In this episode, Amon talks about best practices for measuring and managing the success of a developing community and the mechanisms he uses to ensure the feedback he receives from his community and through technical support inquiries gets incorporated into the product.

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How We Reduced Latency in Our Platform by 50%
How We Reduced Latency in Our Platform by 50%

At Unwrap.ai, we recognize the importance of delivering quality user experiences quickly. That's why we recently made a suite of improvements to minimize the latency on our platform to deliver a smooth, more responsive experience. Here are some recent strategies we implemented to significantly decrease the average latency on our platform.

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Unwrapped Ep. 4, Ivan Bercovich
Unwrapped Ep. 4, Ivan Bercovich

Unwrap's Co-founder and CEO, Ryan Millner, sat down with one of our investors and CEO of HeyTutor, Ivan Bercovich, in our Santa Barbara headquarters.

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The 3 Most Common Customer Feedback Challenges
The 3 Most Common Customer Feedback Challenges

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5 Reasons Users Love Our Weekly Digests
5 Reasons Users Love Our Weekly Digests

If you’re like most folks in product, customer support, or ops roles, these days you have an excessive amount of logins giving you access to a wide variety of platforms (and if you’re like me, you may have forgotten a few of those logins altogether). In fact it seems I’m not alone; a 2021 survey* showed that the average organization had access to over 110 SaaS apps! There’s not enough time in a week to even login to that many apps, much less make use of their feature set. 

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3 Powerful Insights Found By Our New Charting Feature
3 Powerful Insights Found By Our New Charting Feature

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Unmasking Peloton's Top 3 User Gripes
Unmasking Peloton's Top 3 User Gripes

Sweat is dripping down your face, your legs are pulsing from working so hard, you can feel your heart nearly beating out of your chest, almost to the exact beat of Chainsmokers Sway remix blasting in your ears. Your trainer yells enthusiastically, “you didn’t wake up today to be mediocre, keep pushing!”

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