Turn customer feedback into revenue

The most accurate platform for unstructured customer feedback

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The most strategic and innovative teams use Unwrap to build extraordinary products. Join them!

"Unwrap has revolutionized our approach to leveraging customer data throughout the entire customer journey at Rad Power Bikes. If you're not using Unwrap, you're missing out on truly understanding your customers!"

Pete, VP, Rad Power Bikes

Pete

VP, Rad Power Bikes

"Unwrap.ai is a tool we've introduced to consolidate, document, and quantify qualitative feedback. Unwrap solves this by grouping individual pieces of feedback into more concrete themes and areas of improvement, helping our team stay closer to the customer."

Johnny, Co-funder, Perplexity.ai

Johnny

Co-founder, Perplexity.ai

"Unwrap is a game changer. The platform is incredibly intuitive and flexible--not to mention the Unwap.ai team is so helpful and hands-on, giving us creative and efficient consultation along our entire journey with them!"

Kristie, CX Manager, Sunrun

Kristie

CX Manager, Sunrun

"It’s an understatement to say we “saved time” using Unwrap. This automatic process didn't exist before—our quantitative visibility into customer feedback was nearly impossible. Now, analyzing open feedback data is simple and we can easily take action.”

Kristie, CX Manager, Sunrun

Hayley O.

Senior manager of user research & customer insights, Zipcar

How it works

Aggregate Data Sources

We build a centralized view of all your customer feedback.

Analyze, Tag, Consolidate

Your customer feedback runs through our proprietary AI technology.

Surface Critical Insights

Actionable insights are promptly & regularly delivered to you.

See for yourself

Try Unwrap in action for:

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Unlock the power of Customer Feedback

Dashboard

Our AI automatically uncovers key insights and rising trends.
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Feedback Assistant

Chat with our AI to analyze & drill into insights across your portfolio.
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Alerts

Get real-time alerts of rapidly trending anomalies & breached thresholds.
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Feedback Responder

Let customers know you shipped their solution directly in our platform.
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Reporting

Apply insights to your roadmap & accelerate improvements.
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API

Easily integrate public, private, & custom feedback sources.
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Industry-leading security practices

SOP 2 Type II Certified

SOC 2 Type II Certified

GDPR Compliant

GDPR Compliant

Fortune 100 Trusted

Fortune 100 Trusted

Policy Transparency

Policy Transparency

Are you ready to

maximize engineering resources?

save 2-5 hours of time per week?

supercharge your user feedback loop?