Turn customer feedback into revenue
The most accurate platform for unstructured customer feedback
We'll be in touch within 24 hours.
In the meantime, click on an icon to see a preview!
The world’s most effective teams use Unwrap to build extraordinary products. Join them!
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"Unwrap has revolutionized our approach to leveraging customer data throughout the entire customer journey at Rad Power Bikes. If you're not using Unwrap, you're missing out on truly understanding your customers!"
Pete
VP, Rad Power Bikes
"Unwrap.ai is a tool we've introduced to consolidate, document, and quantify qualitative feedback. Unwrap solves this by grouping individual pieces of feedback into more concrete themes and areas of improvement, helping our team stay closer to the customer."
Johnny
Co-founder, Perplexity.ai
"Unwrap is a game changer. The platform is incredibly intuitive and flexible--not to mention the Unwap.ai team is so helpful and hands-on, giving us creative and efficient consultation along our entire journey with them!"
Kristie
CX Manager, Sunrun
How It Works
1. Aggregate Data Sources
We build a centralized view of your customer feedback across all your sources
2. Tag, Analyze, Summarize
We run your feedback through our proprietary NLP platform
3. Surface Critical Insights
We surface the most important insights and help you take action against them
We'll be in touch within 24 hours.
In the meantime, click on an icon to see a preview!
Unlock the power of customer feedback
Dashboard
View customer anecdotes and insights in an intuitive dashboard
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Feedback Assistant
Get easy answers by asking questions in natural language
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Alerts
Get real-time alerts of trending anomalies & breached thresholds
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Feedback Responder
Scalably respond to users with wins based on their feedback
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Reporting
Dive deep into specific trends with powerful reporting
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API
Easily get data into and out of the Unwrap platform
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Industry-leading security practices
SOC 2 Type II Certified
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GDPR Compliant
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Fortune 100 Trusted
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Policy Transparency
Are you ready to
supercharge your user feedback loop?
save 2-5 hours of time per week?
maximize engineering resources?
Backed by world-class investors
